August 15, 2019 - Eurekahedge values our clients and understands the importance of protecting personal information. It was detected on 8th August, 2019 that user information from our website was compromised due to unauthorised access of the administrative screen of our website by a malicious third party.
Dozens of users' data* of the Eurekahedge website were affected by this data breach. The following account information may have been compromised: first and last name, country name, email address, contact number, questionnaire response about Eurekahedge products. For clients who are subscribing to Eurekahedge's paid services, such clients' company name, title and contract information are also affected by the data breach.
We sincerely ask all users be on the lookout for spam or phishing emails arising from this data breach, and if you do receive a phishing email, please delete it immediately.
Please be assured that we value the information security of our clients and we are currently working to resolve this situation. Eurekahedge is working with security experts to further investigate the situation and have informed law enforcement officials of this matter. We are taking steps to address this issue and as an immediate security measure, have changed passwords for all administrators' IDs and blocked external access to the administrative screen of our website.
From today, Eurekahedge is in the process of contacting all clients in order to improve our cyber threat prevention, detection and response.
We regret this incident and it is important to us that all clients have answers to questions about their personal information. For all enquiries relating to the matter or for a data removal request, please email us at compliance@eurekahedge.com or call on +65 62120925. (During business hours in Singapore from 09:00 to 17:00 SGT).
* The number of user's data that can be accessed through the administrative screen of the website is approximately 120,000.
